Last updated: 2 October 2026 This Privacy Policy explains how Tradie Market collects, uses and stores personal information when you use our Australian marketplace app. It should be read with our Terms of Use. We are not a law firm. This notice describes product practice. 1. What we collect When you register we may collect your name, email, phone number and password (stored by our authentication provider). If you join as a tradie we may also collect business name, ABN, licence number, insurance notes, trade categories, suburbs, postcodes, profile photos, gallery images, website and social links. When you use the app we may collect quotation details, in-app messages, favourites, device type, crash logs and approximate location you enter (such as postcode), not necessarily GPS. If you subscribe as a tradie, Apple, Google or RevenueCat process purchase data. We receive subscription status so we can show or hide your listing. We do not receive your full card number. If you sign in with Google we receive the profile details Google shares with us (typically name, email and photo). 2. Why we use it We use this information to: • create and secure your account; • show tradie listings to customers; • send quotations and messages between users; • review tradie applications; • process listing subscriptions; • improve the app and prevent abuse. We do not use your information to collect or pay job fees between customers and tradies, because we do not handle those payments. 3. Who we share it with We use cloud providers to run the app, including Firebase (Google) for accounts, database and file storage, and RevenueCat / Apple / Google for in-app subscriptions. Other users see the profile information you publish (business name, photo, trades, area). Phone numbers and private chat stay limited to people in a quotation or message thread where the app allows contact. We may disclose information if required by Australian law or to protect users from serious harm. We do not sell your personal information. 4. Storage and security Data is stored with our service providers, which may include facilities outside Australia. We take reasonable steps to protect it, but no system is perfectly secure. 5. Retention We keep account and listing data while your account is open and for a reasonable period afterwards if needed for disputes, backups or law. You may ask us to close your account through the app. 6. Access and correction You can update much of your profile in the app. To access or correct other personal information, contact us in-app. 7. Children The Platform is for people 18 and over. We do not knowingly collect information from children. 8. Changes We may update this policy in the app. Material changes will be shown when you next use Tradie Market. 9. Contact Privacy questions can be sent through the app or to the support contact shown in Tradie Market.